Appointments and enquiries: 016973 20209
Repeat prescriptions: 016973 22491

Patient survey and results

We will publish the latest patient survey and results information on this page.

Our latest  GP survey results for the year 2021/22 show : 

94% find it easy to get through to this GP practice by phone

96% find the receptionists at this GP practice helpful

83% are satisfied with the general practice appointment times available

54% usually get to see or speak to their preferred GP when they would like to

92% were offered a choice of appointment when they last tried to make a general practice appointment

94% were satisfied with the appointment they were offered

99% took the appointment they were offered

90% describe their experience of making an appointment as good

100% were given a time for their last general practice appointment

98% say the healthcare professional they saw or spoke to was good at giving them enough time during their last general practice appointment

99% say the healthcare professional they saw or spoke to was good at listening to them during their last general practice appointment

100% say the healthcare professional they saw or spoke to was good at treating them with care and concern during their last general practice appointment

100% were involved as much as they wanted to be in decisions about their care and treatment during their last general practice appointment

100% had confidence and trust in the healthcare professional they saw or spoke to during their last general practice appointment

100% felt the healthcare professional recognised or understood any mental health needs during their last general practice appointment

99% felt their needs were met during their last general practice appointment

91% say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)

99% describe their overall experience of this GP practice as good

Thank you for all your response we are above average at both a local and National level.

Date published: 13th October, 2014
Date last updated: 6th December, 2022