Practice Survey Reporting

Our latest  GP survey results for the year 2021/22 show : 


94% find it easy to get through to this GP practice by phone


96% find the receptionists at this GP practice helpful


83% are satisfied with the general practice appointment times available


54% usually get to see or speak to their preferred GP when they would like to


92% were offered a choice of appointment when they last tried to make a general practice appointment


94% were satisfied with the appointment they were offered


99% took the appointment they were offered


90% describe their experience of making an appointment as good


100% were given a time for their last general practice appointment


98% say the healthcare professional they saw or spoke to was good at giving them enough time during their last general practice appointment


99% say the healthcare professional they saw or spoke to was good at listening to them during their last general practice appointment


100% say the healthcare professional they saw or spoke to was good at treating them with care and concern during their last general practice appointment


100% were involved as much as they wanted to be in decisions about their care and treatment during their last general practice appointment


100% had confidence and trust in the healthcare professional they saw or spoke to during their last general practice appointment


100% felt the healthcare professional recognised or understood any mental health needs during their last general practice appointment


99% felt their needs were met during their last general practice appointment


91% say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)


99% describe their overall experience of this GP practice as good


Thank you for all your response we are above average at both a local and National level.



 
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