We take complaints very seriously. If you need to make a complaint about the surgery or the services we offer, please contact the Practice Manager by telephone or, if you prefer, in writing.
Download our Complaints form to print, complete and return to us.
We will answer your concerns as soon as possible.
Aspatria Medical Group
West Street Health Centre
West Street
Aspatria
Cumbria
CA7 3HH
Call us: 016973 20209
Email: nencicb-cu.aspatriaadministration@nhs.net
You have the right to take your complaint to the independent Parliamentary and Health Service Ombudsman or Local Government Ombudsman, if you are not satisfied with the way it has been dealt with by the NHS.
